Get in touch: support@picklepun.com



Refund and Returns Policy

The boring stuff…

POD or Print On Demand products are custom-printed just for you after you place your order. This means you will get a nice and fresh product that has not been sitting somewhere collecting dust. This also means that you cannot return or exchange it because you have buyer’s remorse or changed your mind or it does not fit or you don’t like the color etc. Be sure to pay attention to the Size Chart that is on every page of our POD products that have sizing. It is up to you to make sure you order the correct size. This is because when you for example order a size Large t-shirt, the factory takes a brand new t-shirt in the color and size you ordered and prints the design that you chose on the product. You can’t just return it for another one on the shelf because there is not another one on the shelf, they would have to print out another t-shirt in the different size or color you wanted to exchange for which means you are paying for another brand new t-shirt.  If you would like, we will offer you a coupon for a discount on the size or color you wanted to exchange for and you will be able to keep the first one you received, perhaps you can give it as a birthday gift or some kind of gift for a friend or family member or sell it locally. That’s up to you.

When you CHECK OUT, you are agreeing to our terms and conditions and therefore there will be fees we will charge you should you go through your credit card issuer and try to get a refund that way. So, please just be very careful when you order and choose your correct size and color, and be sure you give us your correct address to avoid re-shipment charges.

Product Color Information. Do not expect your order to look exactly the same color as you see it on your monitor or screen. This is one, because monitors and screens vary when it comes to color, what looks pink on your screen may look more red on someone elses. This is why you should read the product description on the page the product is located and each product will give a description of the colors.

Please note that on many Print On Demand products, there is no TRUE BLACK because in many cases, the black is also printed and it will be more of a super dark gray, almost black but note that this is a possibility. This is not a quality fail or a manufacturing defect, this is how it works with custom printed products.

Product Fit on Models. The product you order may look slightly different based on the model image on the page description may be a different size than what you wear. Therefore the print or pattern may have a graphic in a bit of a different place depending on size, depending on where the manufacturer print shop cuts and then sews it after printing.

Delivery


When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3–4 business days. In most cases, see each product description to see if this is an item shipped from overseas. 97% of our products ship from within the USA, but the few that do not taken on average, 10-30 days to reach you.
● Europe: 6–8 business days. In most cases, see each product description to see if this is an item shipped from overseas. 97% of our products ship from within the USA, but the few that do not taken on average, 10-30 days to reach you.
● Australia: 2–14 business days. In most cases, see each product description to see if this is an item shipped from overseas. 97% of our products ship from within the USA, but the few that do not taken on average, 10-30 days to reach you.
● Japan: 4–8 business days. In most cases, see each product description to see if this is an item shipped from overseas. 97% of our products ship from within the USA, but the few that do not taken on average, 10-30 days to reach you.
● International: 10–20 business days. In most cases, see each product description to see if this is an item shipped from overseas. 97% of our products ship from within the USA, but the few that do not taken on average, 10-30 days to reach you.

Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide! However, the vast majority ship from here in the United States. A few of our products come from overseas and take 10-30 days to reach you. The product description will let you know IF the product you want to order is shipping from overseas. If it says nothing about where it is shipped from, then it is shipped from the USA.